Reference

Terms That Govern Your rpsvip1 Account

These terms set out what you agree to when you open and use an account at rpsvip1, including how deposits via DANA, OVO, or GoPay are handled and what we expect from both sides.

Applies to all account holdersCovers DANA, OVO, GoPay depositsIndonesia-region eligible accountsUpdated when rules changeContact support for any clause questions

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HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

These terms include how we store and protect your account data, not just how the lobby operates. Here is what we commit to on the security and data side, and what you can request from us at any time.

Data Retention We keep account records for as long as your account is active and for a defined period after closure, consistent with our data policy and applicable Indonesia-region rules.

Account Security Your account is protected by a PIN or password you set at registration. OTP verification is required for login from a new device, and wallet changes trigger a fresh identity check.

Wallet Identity Match DANA, OVO, and GoPay wallets linked to your account must carry the same registered name. Mismatches pause withdrawals until verification is completed through support.

Request or Update Your Details You can request a copy of your account data or ask us to correct registered details by contacting support with your account ID and a valid reason for the change.

What These Terms Actually Cover

rpsvip1 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account at rpsvip1, you accept these terms in full. They apply to your registration details, your wallet activity — including funds moved through DANA, OVO, and GoPay — and your conduct in the lobby across all product areas. Access to rpsvip1 depends on

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local law and is available only where your region permits it. If local regulations in your area restrict online account activity of this kind, these terms do not override that. We reserve the right to suspend or close accounts that do not meet the conditions set
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out here, including where activity appears inconsistent with the account holder's stated identity. Wallet verification may be required before withdrawals are processed — this means the e-wallet you use for deposits must match the name on your account. Changes to these terms take effect from the
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date we publish them; continued use of your account after that date means you accept the updated version. Players in Semarang and all other supported Indonesia regions are bound by the same ruleset.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you need to dispute a decision made under them, you can reach our support team directly. We handle account-rule questions, wallet disputes, and identity verification issues through the channels below. Give us your registered account details when you write in so we can pull up the right record.

Team online

Live Chat

Open the live chat window from the account dashboard. Quote your registered email and the specific clause or transaction you're asking about for a faster response.

Email Support

Email our support address with your account ID, the date of the transaction in question, and which wallet you used — DANA, OVO, or GoPay — so we can trace it quickly.

Help Centre

The help centre holds a full copy of these terms plus answers to common account-rule questions about wallet limits, identity checks, and account closure procedures.

Common Questions About Our Terms

These are the account-rule questions we get most often. If your question is not here, reach out through live chat or email with your account ID ready.

Yes. All wallet activity — DANA, OVO, GoPay and any other accepted method — falls under these terms. Wallet identity matching and verification rules apply to every deposit and withdrawal.

Access to rpsvip1 depends on local law and eligible regions only. If your region restricts this type of account activity, we may suspend or close the account under these terms.

Yes. Contact support with your account ID and a closure request. Any verified balance will be returned to the wallet used for your last deposit, subject to identity verification.

We publish the updated version on this page with a revision date. Continuing to use your account after the update date means you accept the new terms without a separate sign-off required.

Withdrawals are held when the wallet name does not match the registered account name. Contact support with your account ID and GoPay registration details to clear the mismatch.

Send a request through our email support channel with your registered account ID. We will respond with the data we hold on your account within a reasonable period, subject to verification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ AccountRegister

Terms That Govern Your rpsvip1 Account

Account Security and Data Under These Terms

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About Our Terms

01 Do these terms apply to all payment methods including DANA and OVO?

02 What happens if I use an account in a region where access is restricted?

03 Can I close my account at any time?

04 How will I know when these terms have been updated?

05 What if my GoPay withdrawal is held for verification?

06 How do I request a copy of my personal account data?

Terms & Conditions

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